As helpful tips to consumers, the Department of Trade and Industry reminded that when they buy a certain product they should inspect carefully the labels and the quality of the product before making a choice or decision.“We should be very vigilant against the marketing of goods that are dangerous to health, life and property,” Trade and Industry Specialist Glenn Fernando said during PIA Radio program.
Fernando said that in line with the observance of Consumer’s Welfare Month, the DTI is focusing its activities on instilling consumer consciousness on government consumer programs, trade laws, basic rights, price acts and other issues and concerns affecting the consumers.
The theme of this year’s celebration is “Consumer Protection: Shared Responsibility”.
Fernando also discussed the importance of the establishment of a Customer’s Welfare Desk in every business establishment to attend to and take charge of providing immediate solution to customers’ complaints.
“In case you bought a defective product, try going back to the store where you bought the item and look for the Consumer Welfare Desk," Fernando said.
For the complaints lodged at the DTI which are not under its jurisdiction, these are endorsed to the rightful agency for appropriate action, the Trade and Industry Specialist said.
This year’s observance was highlighted by the destruction of some1,594 boxes of Christmas lights worth P239,100.00 which confiscated from a major establishment in San Jose last year. The confiscated products were destroyed using a heavy equipment or road roller during the opening program of the Consumer Month at the Evelio B.Javier Freedom Park in San Jose.
Other activities highlighting the celebration include hanging of streamers, radio guestings, distribution of information materials, Parent-Student Tandem Quiz Bee, Feature Story Writing Contest, Snap’ Like & Share Photo Contest, Consumer Awareness Seminar for Consumer Organizations, Market Visit and Operation Timbangan, and Diskwento Caravan.
Fernando also discussed the importance of the establishment of a Customer’s Welfare Desk in every business establishment to attend to and take charge of providing immediate solution to customers’ complaints.
“In case you bought a defective product, try going back to the store where you bought the item and look for the Consumer Welfare Desk," Fernando said.
For the complaints lodged at the DTI which are not under its jurisdiction, these are endorsed to the rightful agency for appropriate action, the Trade and Industry Specialist said.
This year’s observance was highlighted by the destruction of some1,594 boxes of Christmas lights worth P239,100.00 which confiscated from a major establishment in San Jose last year. The confiscated products were destroyed using a heavy equipment or road roller during the opening program of the Consumer Month at the Evelio B.Javier Freedom Park in San Jose.
Other activities highlighting the celebration include hanging of streamers, radio guestings, distribution of information materials, Parent-Student Tandem Quiz Bee, Feature Story Writing Contest, Snap’ Like & Share Photo Contest, Consumer Awareness Seminar for Consumer Organizations, Market Visit and Operation Timbangan, and Diskwento Caravan.
by:Vicente W. Villavert
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